FAQ's

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@clickasave.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions

"ClickASave" is an online retail platform where you can shop for a wide range of products from the comfort of your home.

To place an order, select the product you want, add it to your cart, and proceed to the checkout. Follow the steps to enter your shipping and payment information.

• We accept various payment methods, including credit cards, debit cards, and PayPal. You can find the full list of accepted payment methods during the checkout process. All online transactions on our site go through Sage Pay or PayPal. This ensures that all transaction information is encrypted using strong security certificates, and no sensitive cardholder information is exposed.

Our return policy is outlined on our website. Please refer to it for details on how to return products and our guidelines for returns.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery status of your order.

Delivery times can vary depending on your location and the product. You can find estimated delivery times on the product pages and during the checkout process.

Currently, we offer shipping within the United Kingdom. International shipping is not available at this time.

Yes, all prices displayed on our website include applicable taxes. There are no hidden charges.

You can reach our customer support team through our Contact Us page or by emailing info@clickasave.com

We take data security seriously. Your personal information is protected and handled in accordance with our Privacy Policy. You can find more details on our website.

Order cancellation depends on the stage of processing. Contact our customer support as soon as possible to inquire about order cancellation.

If you receive a damaged or defective product, please refer to our return policy, and we will assist you with the return and replacement process.

Gift wrapping and special packaging options are available for some products. You can select these options during the checkout process.

You can subscribe to our newsletter on our website's homepage or during the checkout process. Don't miss out on the latest updates and exclusive promotions.

Our online store is open 24/7, so you can shop at any time. Customer support operates during business orders Monday-Friday 9am-5pm.

Contact our customer support as soon as possible to inquire about changing the shipping address. Address changes may be possible before shipment.

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